Minimal Risk Senior Management & Support Team
Bob Cole - Director
Following a highly successful British Army career serving in the Royal Engineers and the SAS, and a further 5 years as a corporate Head of Security, Bob established MRC in 2002 to provide independent advice for commercial operations so to counter terrorism and crime. He is a specialist in security audits, business contingency planning, risk and project management; in particular for VIP Protection and Corporate security. During 2003/4 he was the 'start-up' project operations manager for a contract in Iraq with 300+ operatives deployed providing mobile and static protection teams, communications control centres and a risk analysis service for the UK Government. Since 1996 he has conducted several similar projects worldwide as a contract security manager and specialist consultant.
In 1998 Bob co-wrote the Museums and Galleries Commission Inaugural Security Manual since adopted by 2500 Museums, Galleries and Libraries in the UK and overseas. In 2002 he also co-wrote British Standard BS 8406 'Event stewarding and crowd safety services-code of practice'.
Bob has a full range of recognised security qualifications and speaks Arabic; he is a Fellow of the Institute of Leadership and Management (FInstLM), Member of the Association of Security Consultants (ASC) & American Society of Industrial Security (ASIS).
Greg Cole - Director
Prior to joining MRC in early 2009, Greg worked as an Assistant Project Manager for a major UK based construction company where he worked on a £44m development in the West End of London from demolition to completion of the new building. In his role, Greg was responsible for many of the project’s Health and Safety and Environmental aspects and procured a significant proportion of the work to complete the project. This role involved upfront planning and delivery where he followed the construction process from initial tendering through to implementation and completion. Aside from his main role Greg also delivered a training module to the company’s supply chain through their in-house training establishment.
Greg graduated from the University of Edinburgh in with a Politics MA in 2005 focusing on African Politics, Post-Soviet Politics, International Security, and War and Justice. Prior to graduating, Greg completed an internship with the Scottish Parliament working for a central Edinburgh MSP.
After graduating Greg continued his studies by completing a Postgraduate Diploma in Construction Management (Project Management) at Herriot Watt University relating to the built environment and management of construction projects at strategic and practical level. Greg is a full member of the Association of Security Consultants.
Before becoming a Director Greg was employed by MRC as the Project Manager supporting the recruitment team and overseeing various asset protection and consultancy tasks. During this time Greg completed a Certificate in Terrorism Studies from the University of St Andrews.
Greg became a Director of Minimal Risk in 2011 and continues to oversee and manage projects in the UK and overseas.
David McKeown - Director
David completed twelve and a half years with the Royal Air Force in 2008. As a Personnel Administrator within the Royal Air Force, he worked in a diverse range of roles which initially began as a Personnel Documentation Clerk in arguably the busiest Royal Air Force administration office at that time. He later moved onto two operational tours in Northern Ireland and additionally completed a posting to the Permanent Joint Headquarters (PJHQ) at Northwood.
David went on to work as a Property Manager for a family run Lettings Agency and was responsible for coordinating with landlords, tenants, and contractors to facilitate property inspections and subsequent maintenance repairs.
David later moved to a major bank as a Mortgage Manager after having completed his Certificate in Mortgage Advice and Practice (CeMAP) and his professional accreditation. Outside work David has completed his Certificate in Human Resource Practice and Diploma in Management & Leadership, with the Chartered Institute of Personnel & Development (CIPD) and Chartered Management Institute (CMI) respectively.
David joined MRC in July 2009 providing administration and finance support for a variety of projects in the UK and overseas, becoming a Director in January 2017.
Andrea Matthews - Projects Manager
Andrea started her career as a telephonist and receptionist for a large storage tank manufacturer and after three years was promoted to Office Manager supervising a team of six.
After a short career break to have her family Andrea started to work as part of the Administration Team for the County Inspectorate which was part of Herefordshire Council.
In 2002 she was promoted to Business Services Senior Administration as part of a new national Government body for Registration, Inspection, and Enforcement for Social Care in England. Andreas main role was to ensure that administrative processes for inspection and enforcement were carried out to meet appropriate timescales and to maintain internal systems including finalising inspection reports and processing CRB disclosures.
In 2008 she became part of the Regional Contact Team for the Regulator of Social Care in England to provide help and advice on processes to a vulnerable client group, professionals, proprietors and members of the public.
Other duties included assessing and logging incident reports including adult protection issues.
Andrea joined MRC in mid-2009 to assist operations with additional administrative support and to coordinate rosters and manning levels on projects in the UK.
Roy Dykes - HR Manager
Roy served in the British Army for nearly 28 years primarily in Administrative, Welfare and Project Management positions. A successful career in a variety of formations and units include MoD, NATO HQs, HQ Land, HQ NI, Bde HQs, UN, Infantry, Cavalry, SF, Logistics, Signals and Electrical Mechanical Engineers. Roy also undertook operational tours in Northern Ireland, Angola, Kosovo, Iraq and Afghanistan.
After leaving the Army, Roy was the Support Manager for Total during the construction phase of their Gas Plant on the Shetland Island. His next role was Facilities, Security and Health & Safety Manager for a UK multi-media company with TV Studios, warehouses and offices. His most recent position was as HR Manager for a Risk Management company in Afghanistan split with time within the British Embassy Kabul Security Department.
Roy has qualifications in Strategic Leadership and Management, Leadership and Management, MSyI, PRINCE2, NEBOSH, IOSH, Facilities Management, Management Practice and Equality and Diversity.
John Davies - Contract Manager
John has a varied background in the Construction and Support Services environment. Working in his early years in the building and roofing trades he progressed quickly to a bricklayer whilst attending College to enhance his skills base. He then moved on to work for the University of Wales in Cardiff within the Maintenance Department. John later progressed to Property Protection before moving to the Railway Industry. Travelling all over Wales and England as part of a team John was responsible for maintenance of some rail networks, including railway stations and network upgrades. Following this project, John worked for a large construction company involved in the M4 widening project where he worked for several years before the project came to an end.
John joined MRC in September 2010 engaged to work within what was then the Forestry Commission of Wales, later Natural Resources Wales. Initially responsible for undertaking Mobile Patrols to secure sites across South Wales he progressed to becoming the Contract Supervisor and later Contract Manager. John was responsible for managing response, inductions, and safety, reporting and performance data, as well as also ensuring Client requirements were met. As of 2016 John has become MRC's Company Contract Manager and is responsible for operations management and support across various sites and locations in the United Kingdom. John pays an important role in delivering projects and running tasks including asset protection, special events, and security guarding.
Sharon Graham - Assistant Contract Manager
Sharon joined the Army at 17 years old serving overseas and in the UK. Following 7 years military service she moved into policing as a member of police staff taking up various roles in Administration, Facilities and Security Management before moving into training. As an Officer Safety Trainer, she has also worked with British Overseas Territories and the National Crime Agency gaining extensive skills and experience in a wide range of personal safety disciplines. Time in the Caribbean as Head of Training & Development operating at a more strategic level with Government and International Law Enforcement Agencies developed a wider knowledge and understanding of police crime and investigative training as well as officer recruitment and HR principles.
She has spent time in South Africa and the Middle East over the years both as a Trainer and Close Protection Operative including time in Kabul, Afghanistan as part of the Head of Mission Protection Detail for the British Ambassador and more recently as Project Risk Manager for a private entity. UK and London; HNW, ME Royalty and asset protection taskings have been a regular feature to maintain an up to date knowledge of the industry and SIA CP certification.
Sharon has qualifications in Business, Security and Risk Management, NEBOSH, DTLLS, APM Project Management, APMG Better Business Case and a wide range of personal safety training certifications.
Natalie Stevens - Finance Officer
Prior to joining MRC in mid-2009, Natalie gained 10 years experience working in the construction industry.
She developed significant experience in implementing strong administration and office support for a variety of projects in the sector with a reputable company.
Natalie leads the Hereford office’s reception service and assists the team with administration and office support for a variety of projects in the UK and overseas.
Vicky Hanks - Vetting Officer
Vicky joined MRC in October 2016, bringing a wealth of administrative experience to her role as Vetting Officer. Vicky spent 7 years working in recruitment where she interviewed, referenced and placed staff, both temporary and permanent, on a daily basis. This also required a lot of client facing work in order to ascertain and keep up to date with their requirements.
Vicky then spent 11 successful years working for an insurance provider, which involved providing advice, quotations, and selling of insurance policies. Vicky’s exceptional organisational skills and ability to work under pressure have since seen her command important positions in Herefordshire Council, Homepoint Housing, Herefordshire Housing and Hereford Hospital which required accurate handling of sensitive data.
Vicky’s diverse skillset have also seen her undertake a voluntary role alongside her day to day work, of Welfare Liaison officer in the British Army during the Gulf War, providing confidential and professional specialist welfare services to soldiers and their families with any personal or family difficulty, thereby strengthening and enhancing the resilience and resourcefulness of soldiers and their families.
At MRC as Vetting Officer, Vicky ensures that all personnel are screened and deemed fit to conduct operations on behalf of our clients and on our own projects, a highly important role and integral to the seamless transition of our personnel.