Minimal Risk Senior Management & Support Team
Bob Cole - Director
Following a highly successful British Army career serving in the
Royal Engineers and the SAS, and a further 5 years as a corporate Head
of Security, Bob established MRC in 2002 to provide independent advice
for commercial operations so to counter terrorism and crime. He is a
specialist in security audits, business contingency planning, risk and
project management; in particular for VIP Protection and Corporate
security. During 2003/4 he was the 'start up' project operations manager
for a contract in Iraq with 300+ operatives deployed providing mobile
and static protection teams, communications control centres and a risk
analysis service for the UK Government. Since 1996 he has conducted
several similar projects worldwide as a contract security manager and
In 1998 Bob co-wrote the Museums and Galleries Commission Inaugural
Security Manual, since adopted by 2500 Museums, Galleries and Libraries
in the UK and overseas. In 2002 he also co wrote British Standard BS
8406:2003 'Event stewarding and crowd safety services-code of practice'.
Bob has a full range of recognised security qualifications and speaks
Arabic; he is a Fellow of the Institute of Leadership and Management
(FInstLM), Member of the Association of Security Consultants (ASC) &
American Society of Industrial Security (ASIS).
Jill Cole - Recruitment Director
Jill takes prime responsibility for ensuring that recruitment
candidates are suitably matched by experience and qualifications to meet
the job criteria. Quality and welfare are strong company principles and
Jill takes the lead to ensure that these commitments are implemented
throughout the business. In her role overseeing the entire recruitment
team Jill is able to verify that each candidate deployed not only meets
the client’s high standards, but also, were appropriate, they have been
vetted and screened in accordance with best practice standards.
Through establishing the recruitment business Jill has been able to
gain significance within the security and recruitment industries. Jill
is frequently the key point of contact during presentations that the
company undertakes at service leaver events and seminars to encourage
the best candidates to register with the company. Though establishing
the business with Bob and jointly leading it through both large and
smaller start-up operations with clients Jill has developed a wealth of
business acumen and is a major contributor to the company’s tendering
and commercial activities. This has been assisted by Jill’s prior
experience of running and promoting home based businesses during her
early career when she developed a training programme for several similar
companies as well as her own franchise.
Jill is the main point of contact for key Government and commercial
clients worldwide coordinating simultaneous recruitment and selection
programmes. In working on these major contracts and in developing these
programmes further Jill has been instrumental in enhancing the company’s
capability and service offer. She introduced the ‘managed service’ for
recruitment clients after identifying the need that some clients
required additional support so they could focus on their core
activities. More recently she has taken the lead of widening the scope
of the company’s vetting and welfare programme though the introduction
of psychometric testing, pre-deployment medical screening and enhancing
the corporate insurance policies so that they exceed current industry
standards. Despite being senior in the company Jill takes a personal
involvement in key recruitment tasks and often acts as a point of
contact for families of those deployed overseas.
In the earlier part of Jill’s career she qualified as a teacher and
while in the education sector for 20 years she held various positions of
responsibility across the UK. These early years built a solid
foundation for understanding the needs of individuals and the ability to
assess the merits of candidates for tasks. Jill still assists
individuals with personal development by coaching individuals to prepare
CVs and interview techniques often at events the company hosts or
attends for service leavers.
Greg Cole - Project Director
Prior to joining MRC in early 2009, Greg worked as an Assistant
Project Manager for a major UK based construction company where he
worked on a £44m development in the West End of London from demolition
to completion of the new building. In his role Greg was responsible for
many of the project’s Health and Safety and Environmental aspects and
procured a significant proportion of the work to complete the project.
This role involved up front planning and delivery where he followed the
construction process from initial tendering through to implementation
and completion. Aside from his main role Greg also delivered a training
module to the company’s supply chain through their in-house training
Greg graduated from the University of Edinburgh in with a Politics MA
in 2005 focusing on African Politics, Post-Soviet Politics,
International Security and War and Justice. Prior to graduating Greg
completed and internship with the Scottish Parliament working for a
central Edinburgh MSP.
After graduating Greg continued his studies by completing a
Postgraduate Diploma in Construction Management (Project Management) at
Herriot Watt University relating to the built environment and management
of construction projects at strategic and practical level. Greg is a
full member of the Association of Security Consultants.
Before becoming a Director Greg was employed by MRC as the Project
Manager supporting the recruitment team and overseeing various asset
protection and consultancy tasks. During this time Greg completed a
Certificate in Terrorism Studies from the University of St Andrews.
Greg became a Director of Minimal Risk in 2011 and continues to oversee and manage projects in the UK and overseas.
Nick Gammon - Human Resource Director
Nick joined MRC in the middle of 2007. Nick had a full military
career in the Army, leaving in February 2007, specialising in
administration, office support and HR roles. He has had various
appointments from the Ministry of Defence Procurement Executive through
to Embassies in the Middle East and operational deployments to the
Balkans and Iraq and had postings to Germany, Belize, Hong Kong and UK.
He has also been an instructor at his depot and was the lead coordinator
of training HR professionals thoughout Wales. With this he brings a
wide ranging breadth of Human Resource and administrative experience
with him, which is being strengthened through ongoing CIPD education.
Nick is the focal point for all Human Resource procedures, as well as
maintaining MRC’s quality management and being the lead on ISO
9001:2008 policies. He similarly provides the coordination role in
maintaining the companies SIA ACS accreditation.
Whilst providing the HR functionality within MRC, Nick also supports
the Recruitment Director in the provision of recruitment services and
provides key assistance to supporting major clients in the recruitment
Nick became a Director of Minimal Risk in November 2012 and will continue to provide the HR direction and support to recruitment.
David McKeown - Business Support Director
David completed twelve and a half years with the Royal Air Force in
2008. As a Personnel Administrator within the Royal Air Force, he worked
in a diverse range of roles which initially began as a Personnel
Documentation Clerk in arguably the busiest Royal Air Force
administration office at that time. He later moved onto two operational
tours in Northern Ireland and additionally completed a posting to the
Permanent Joint Headquarters (PJHQ) at Northwood.
David went onto work as a Property Manager for a family run Lettings
Agency and was responsible for coordinating with landlords, tenants and
contractors to facilitate property inspections and subsequent
David later moved to a major bank as a Mortgage Manager after having
completed his Certificate in Mortgage Advice and Practice (CeMAP) and
his professional accreditation. Outside work David has recently
completed his Certificate in Human Resource Practice and Diploma in
Management & Leadership, with the Chartered Institute of Personnel
& Development (CIPD) and Chartered Management Institute (CMI)
David joined MRC in July 2009 providing administration and finance support for a variety of projects in the UK and overseas, becoming a Director in January 2017.
Jon Lee - Senior Risk Consultant
Jon joined MRC full time at the end of 2014 having previously worked with the company as a consultant. Jon is a former member of the British Army’s Intelligence Corps serving as an Operator Intelligence & Security. He retired from the forces in 2000 after 24 years of service, during which he served operational tours in Northern Ireland, The Balkans and Middle East. He has also travelled widely in Europe, the Middle East, Far East and North America. Since leaving the forces Jon has worked as a consultant in the fields of intelligence, and security risk. He has worked for numerous clients ranging from the defence industry, central government, commercial organisations and charities. He has also provided risk consultancy support to the insurance industry covering kidnap and ransom, and hostage negotiations. Drawing on 40 years of experience, Jon has conducted security surveys and audits, counter-terror surveys, provided intelligence led risk and threat assessments, as well as overseas travel security briefings. Jon is a full member of the Association of Security Consultants.
John Davies - Contract Manager
John has a varied background in the Construction and Support Services environment. Working in his early years in the building and roofing trades he progressed quickly to a bricklayer whilst attending College to enhance his skills base. He then moved on to work for the University of Wales in Cardiff within the Maintenance Department. John later progressed to Property Protection before moving to the Railway Industry. Travelling all over Wales and England as part of a team John was responsible for maintenance of some rail networks, including railway stations and network upgrades. Following this project John worked for a large construction company involved in the M4 widening project where he worked for several years before the project came to an end.
John joined MRC in September 2010 engaged to work within what was then the Forestry Commission of Wales, later Natural Resources Wales. Initially responsible for undertaking Mobile Patrols to secure sites across South Wales he progressed to becoming the Contract Supervisor and later Contract Manager. John was responsible for managing incident response, inductions, health and safety, reporting and performance data, as well as also ensuring Client requirements were met. As of 2016 John has become MRC's Company Contract Manager and is responsible for operations management and support across various sites and locations in the United Kingdom. John pays an important role in delivering projects and running tasks including asset protection, special events and security guarding.
Natalie Stevens - Finance Assistant
Prior to joining MRC in mid 2009, Natalie gained 10 years experience working in the construction industry.
She developed significant experience in implementing strong
administration and office support for a variety of projects in the
sector with a reputable company.
Natalie leads the Hereford office’s reception service and assists the
team with administration and office support for a variety of projects
in the UK and overseas.
Andrea Matthews - Projects Manager
Andrea started her career as a telephonist and receptionist for a large storage tank manufacturer and after three years was promoted to Office Manager supervising a team of six.
After a short career break to have her family Andrea started to work as part of the Administration Team for the County Inspectorate which was part of Herefordshire Council.
In 2002 she was promoted to Business Services Senior Administration as part of a new national government body for Registration, Inspection and Enforcement for Social Care in England. Andreas main role was to ensure that administrative processes for inspection and enforcement were carried out to meet appropriate timescales and to maintain internal systems including finalising inspection reports and processing CRB disclosures.
In 2008 she became part of the Regional Contact Team for the Regulator of Social Care in England to provide help and advice on processes to a vulnerable client group, professionals, proprietors and members of the public.
Other duties included assessing and logging incident reports including adult protection issues.
Andrea joined MRC in mid 2009 to assist operations with additional administration support and to coordinate rosters and manning levels on projects in the UK.
Nicole Brown - Finance Officer
Since completing her degree in Business Studies with Accounting and Finance, Nicole has been working as an Accounts Assistant in a wide variety of industries. She gained experience managing all finance procedures, alongside resolving complicated account discrepancies and carrying out process improvement projects within reputable companies in the UK and Australia.
Nicole joined MRC in December 2015 on a fixed term contract to cover maternity leave.