Minimal Risk Senior Management & Support Team
Bob Cole - Director
Following a highly successful British Army career serving in the Royal Engineers and the SAS, and a further 5 years as a corporate Head of Security, Bob established MRC in 2002 to provide independent advice for commercial operations so to counter terrorism and crime. He is a specialist in security audits, business contingency planning, risk and project management; in particular for VIP Protection and Corporate security. During 2003/4 he was the 'start-up' project operations manager for a contract in Iraq with 300+ operatives deployed providing mobile and static protection teams, communications control centres and a risk analysis service for the UK Government. Since 1996 he has conducted several similar projects worldwide as a contract security manager and specialist consultant.
In 1998 Bob co-wrote the Museums and Galleries Commission Inaugural Security Manual since adopted by 2500 Museums, Galleries and Libraries in the UK and overseas. In 2002 he also co-wrote British Standard BS 8406:2003 'Event stewarding and crowd safety services-code of practice'.
Bob has a full range of recognised security qualifications and speaks Arabic; he is a Fellow of the Institute of Leadership and Management (FInstLM), Member of the Association of Security Consultants (ASC) & American Society of Industrial Security (ASIS).
Jill Cole - Director
Jill takes prime responsibility for ensuring that recruitment candidates are suitably matched by experience and qualifications to meet the job criteria. Quality and welfare are strong company principles and Jill takes the lead to ensure that these commitments are implemented throughout the business. In her role overseeing the entire recruitment team Jill is able to verify that each candidate deployed not only meets the client’s high standards but also, where appropriate, they have been vetted and screened in accordance with best practice standards.
Through establishing the recruitment business Jill has been able to gain significance within the security and recruitment industries. Jill is frequently the key point of contact during presentations that the company undertakes at service leaver events and seminars to encourage the best candidates to register with the company. Though establishing the business with Bob and jointly leading it through both large and smaller start-up operations with clients Jill has developed a wealth of business acumen and is a major contributor to the company’s tendering and commercial activities. This has been assisted by Jill’s prior experience of running and promoting home-based businesses during her early career when she developed a training programme for several similar companies as well as her own franchise.
Jill is the main point of contact for key Government and commercial clients worldwide coordinating simultaneous recruitment and selection programmes. In working on these major contracts and in developing these programmes further Jill has been instrumental in enhancing the company’s capability and service offer. She introduced the ‘managed service’ for recruitment clients after identifying the need that some clients required additional support so they could focus on their core activities. More recently she has taken the lead of widening the scope of the company’s vetting and welfare programme through the introduction of psychometric testing, pre-deployment medical screening and enhancing the corporate insurance policies so that they exceed current industry standards. Despite being senior in the company Jill takes a personal involvement in key recruitment tasks and often acts as a point of contact for families of those deployed overseas.
In the earlier part of Jill’s career she qualified as a teacher and while in the education sector for 20 years she held various positions of responsibility across the UK. These early years built a solid foundation for understanding the needs of individuals and the ability to assess the merits of candidates for tasks. Jill still assists individuals with personal development by coaching individuals to prepare CVs and interview techniques often at events the company hosts or attends for service leavers.
Greg Cole - Director
Prior to joining MRC in early 2009, Greg worked as an Assistant Project Manager for a major UK based construction company where he worked on a £44m development in the West End of London from demolition to completion of the new building. In his role, Greg was responsible for many of the project’s Health and Safety and Environmental aspects and procured a significant proportion of the work to complete the project. This role involved upfront planning and delivery where he followed the construction process from initial tendering through to implementation and completion. Aside from his main role Greg also delivered a training module to the company’s supply chain through their in-house training establishment.
Greg graduated from the University of Edinburgh in with a Politics MA in 2005 focusing on African Politics, Post-Soviet Politics, International Security, and War and Justice. Prior to graduating, Greg completed an internship with the Scottish Parliament working for a central Edinburgh MSP.
After graduating Greg continued his studies by completing a Postgraduate Diploma in Construction Management (Project Management) at Herriot Watt University relating to the built environment and management of construction projects at strategic and practical level. Greg is a full member of the Association of Security Consultants.
Before becoming a Director Greg was employed by MRC as the Project Manager supporting the recruitment team and overseeing various asset protection and consultancy tasks. During this time Greg completed a Certificate in Terrorism Studies from the University of St Andrews.
Greg became a Director of Minimal Risk in 2011 and continues to oversee and manage projects in the UK and overseas.
David McKeown - Business Support Director
David completed twelve and a half years with the Royal Air Force in 2008. As a Personnel Administrator within the Royal Air Force, he worked in a diverse range of roles which initially began as a Personnel Documentation Clerk in arguably the busiest Royal Air Force administration office at that time. He later moved onto two operational tours in Northern Ireland and additionally completed a posting to the Permanent Joint Headquarters (PJHQ) at Northwood.
David went on to work as a Property Manager for a family run Lettings Agency and was responsible for coordinating with landlords, tenants, and contractors to facilitate property inspections and subsequent maintenance repairs.
David later moved to a major bank as a Mortgage Manager after having completed his Certificate in Mortgage Advice and Practice (CeMAP) and his professional accreditation. Outside work David has completed his Certificate in Human Resource Practice and Diploma in Management & Leadership, with the Chartered Institute of Personnel & Development (CIPD) and Chartered Management Institute (CMI) respectively.
David joined MRC in July 2009 providing administration and finance support for a variety of projects in the UK and overseas, becoming a Director in January 2017.
Philip Harrison - Business Manager
Following completion of studies at Swansea University in Economics and Law, Philip joined an Insurance Brokerage in 2005, becoming a specialist in dealing with clients in the security sector and was key to the development of their own specialist security scheme. Philip built strong relationships with placing brokers in Lloyds of London, and developed a highly successful book of business over a 5-year period, working on projects for the 2010 World Cup in South Africa, 2012 European Championships in Poland and Ukraine, and de-mining operations in Somalia. During this time, he was also involved in re-settlement courses for serving personnel who were making the transition back to a civilian environment.
In 2013 he joined Ambrey Risk, a Maritime Security company based in Hereford, as Commercial Manager. Key responsibilities involved delivering quotations and tenders for some of the world’s biggest shipping companies in Japan, Korea, Singapore, Hong Kong and China, for the supply of armed guards aboard their ships in the designated High-Risk Area across the Indian Ocean. Philip also managed a team in South Korea and Japan, with frequent visits to Seoul and Tokyo and project management of large contracts off the coast of Nigeria, West Africa.
Philip joined Minimal Risk as Business Manager in October 2017 to support existing projects and provide commercial development experience to new business tenders.
John Davies - Contract Manager
John has a varied background in the Construction and Support Services environment. Working in his early years in the building and roofing trades he progressed quickly to a bricklayer whilst attending College to enhance his skills base. He then moved on to work for the University of Wales in Cardiff within the Maintenance Department. John later progressed to Property Protection before moving to the Railway Industry. Travelling all over Wales and England as part of a team John was responsible for maintenance of some rail networks, including railway stations and network upgrades. Following this project, John worked for a large construction company involved in the M4 widening project where he worked for several years before the project came to an end.
John joined MRC in September 2010 engaged to work within what was then the Forestry Commission of Wales, later Natural Resources Wales. Initially responsible for undertaking Mobile Patrols to secure sites across South Wales he progressed to becoming the Contract Supervisor and later Contract Manager. John was responsible for managing incident response, inductions, health and safety, reporting and performance data, as well as also ensuring Client requirements were met. As of 2016 John has become MRC's Company Contract Manager and is responsible for operations management and support across various sites and locations in the United Kingdom. John pays an important role in delivering projects and running tasks including asset protection, special events, and security guarding.
Natalie Stevens - Finance Officer
Prior to joining MRC in mid-2009, Natalie gained 10 years experience working in the construction industry.
She developed significant experience in implementing strong administration and office support for a variety of projects in the sector with a reputable company.
Natalie leads the Hereford office’s reception service and assists the team with administration and office support for a variety of projects in the UK and overseas.
Andrea Matthews - Projects Manager
Andrea started her career as a telephonist and receptionist for a large storage tank manufacturer and after three years was promoted to Office Manager supervising a team of six.
After a short career break to have her family Andrea started to work as part of the Administration Team for the County Inspectorate which was part of Herefordshire Council.
In 2002 she was promoted to Business Services Senior Administration as part of a new national Government body for Registration, Inspection, and Enforcement for Social Care in England. Andreas main role was to ensure that administrative processes for inspection and enforcement were carried out to meet appropriate timescales and to maintain internal systems including finalising inspection reports and processing CRB disclosures.
In 2008 she became part of the Regional Contact Team for the Regulator of Social Care in England to provide help and advice on processes to a vulnerable client group, professionals, proprietors and members of the public.
Other duties included assessing and logging incident reports including adult protection issues.
Andrea joined MRC in mid-2009 to assist operations with additional administrative support and to coordinate rosters and manning levels on projects in the UK.
Vicky Hanks - Vetting Officer
Vicky joined MRC in October 2016, bringing a wealth of administrative experience to her role as Vetting Officer. Vicky spent 7 years working in recruitment where she interviewed, referenced and placed staff, both temporary and permanent, on a daily basis. This also required a lot of client facing work in order to ascertain and keep up to date with their requirements.
Vicky then spent 11 successful years working for an insurance provider, which involved providing advice, quotations, and selling of insurance policies. Vicky’s exceptional organisational skills and ability to work under pressure have since seen her command important positions in Herefordshire Council, Homepoint Housing, Herefordshire Housing and Hereford Hospital which required accurate handling of sensitive data.
Vicky’s diverse skillset have also seen her undertake a voluntary role alongside her day to day work, of Welfare Liaison officer in the British Army during the Gulf War, providing confidential and professional specialist welfare services to soldiers and their families with any personal or family difficulty, thereby strengthening and enhancing the resilience and resourcefulness of soldiers and their families.
At MRC as Vetting Officer, Vicky ensures that all personnel are screened and deemed fit to conduct operations on behalf of our clients and on our own projects, a highly important role and integral to the seamless transition of our personnel.